Session Chairs:

Byung-Cheol Kim, Georgia Institute of Technology

Papers:

"Does Consumer Inexperience Generate Welfare Losses? Evidence from the Textbook Market"
Forrest Spence, The University of North Carolina at Chapel Hill (Contact Author)

"Competition in the Food Truck Industry"
Brian McNamara, U.S. Department of Transportation (Contact Author)

"Dynamic Platform Competition in a Two-Sided Market: Evidence from the Online Daily Deals Promotion Industry"
Byung-Cheol Kim, Georgia Institute of Technology (Contact Author)
Jeongsik Lee, Georgia Institute of Technology
Hyunwoo Park, Georgia Institute of Technology

"Word-of-Mouth Communication, Online Reviews and Product Quality"
Bharat Bhole, Rochester Institute of Technology
Bríd G. Hanna, Rochester Institute of Technology (Contact Author)

Discussants:

Bríd G. Hanna, Rochester Institute of Technology
Brian McNamara, U.S. Department of Transportation
Forrest Spence, The University of North Carolina at Chapel Hill
Will Holmes, Georgia Gwinnett College

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Papers:

"Competition and Airline Service Quality"
Brian McNamara, U.S. Department of Transportation (Contact Author)
Mei Liu, U.S. Department of Transportation
Betty Ann Krier, U.S. Department of Transportation
Kang Hua Cao, Office of Inspector General, Department of Transportation
Tyrone Jerrod Sharpe, U.S. Department of Transportation

"Privatization and Quality: Evidence from Elderly Care in Sweden"
Sofia Lundberg, Umeå University (Contact Author)
Giancarlo Spagnolo, Stockholm School of Economics
Mats Bergman, Södertörn University

"The Viability of the Black Market and the Effectiveness of Minimum Quality Standards"
Jennifer Dirmeyer, Hampden-Sydney College (Contact Author)
Justin P. Isaacs, Hampden-Sydney College

Discussants:

Lynn A. Hatch, United States Coast Guard Academy
Wesley Routon, Middle Tennessee State University
Brian McNamara, U.S. Department of Transportation
Sofia Lundberg, Umeå University

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